How to Return Your Ring For Exchange

We include one size exchange the first 45 days with your ring purchase (outside the USA add $10.95), after that its $39.95 each time (if you did not purchase the lifetime warranty, $24.95 if you did).

Style change is $24.95.

It is the customer's responsibility to send the ring back for exchange.

Check the size first to see if your ring is in stock!

Send your ring to the address below for exchange. Include a note with the name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number), so it won't breakthrough. Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see the shipping time frame.

 

Putting it in the Jewelry ring box (or felt jewelry bay) and the little plastic bag it came in is the best way to send it back (see below).  If you no longer have the little bag, wrap the ring in tissue before placing it in the little box, or inside a baggie if you no longer have the little jewelry box (or felt bag).

Men's Rings
PO Box 901809
Sandy UT 84090-1809

Include a note with the following information:

  • Name
  • Address
  • email (for tracking info)
  • Phone
  • Original order (if available)

Thanks

Men's Rings

 

USPS Size & Thickness Link

USPS mailing jewelry Link

Ring-in-Bag-350

Return Policy

All Rings come with one (1) 45-day size exchange (customer responsible to send their ring back to us).  

After 45 days,  $39.95 per exchange or $24.95 if you purchased the life-time warranty and have already used the exchange that comes with it.

Show sales have a 3-day cancellation policy.

Internet Sales (Purchased on the website) have a 15-day return for refund policy, less the $18.95 shipping and handling charge in the original order, and a 15% restocking fee. Also less any other extra costs (i.e expedited shipping)

(All Bonus items, ie. hotel certificates, silicone ring, etc. must be returned with ring for refund)

Past 15 days, return for exchange only. One processed exchange void and disqualifies any return for a refund. Any discount certificates have no monetary value.

Once there has been one exchange the product no longer qualifies for an exchange.

Special orders are non-cancel-able and non-exchangeable.

 

All Rings shipped in the USA come with a 45-day Manufactures Defect Warranty and a 90-day size exchange (the USA Only).

Outside the USA we must use UPS, FedEx or DHL, so add $29.95 per exchange

Send your ring to the address below for exchange. Include a note with the name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with tracking number), so it won't breakthrough. Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see the shipping time frame.

Putting it in the Jewelry ring box (or felt jewelry bay) and the little plastic bag it came in is the best way to send it back (see below).  If you no longer have the little bag, wrap the ring in tissue before placing it in the little box, or inside a baggie if you no longer have the little jewelry box (or felt bag).

Men's Rings
PO Box 901809
Sandy UT 84090-1809

Include a note with the following information:

  • Name
  • Address
  • email (for tracking info)
  • Phone
  • Original order (if available)

Thank you,

Men's Rings

Exchange

Style Exchange  $24.95

 

It is $24.94 if you are doing an exchange for one style to another. You would also need to pay the difference if your new ring is more expensive.

Contact

If you ring size is not is stock or not available or if you would like to let us know your ring is on it's way.

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