How to Return Your Ring For Exchange
It is $39.95 each time (if you did not purchase the lifetime warranty, $24.95 if you did).
Style change is $24.95.
It is the customer's responsibility to send the ring back for exchange. Men's rings are not responsible for any lost or stolen ring returns sent to us in the mail. You may want to insure your package.
Check the size first to see if your ring is in stock!
After you pay the exchange fee, send your ring to the address below for exchange. Include a note with the name the order was under and the size you want. Make sure you send it USPS in a padded envelope (with a tracking number), so it won't break through. Check our site to see if we carry the new ring size that you want and if it is in stock. If not, contact us to see the shipping time frame.
Putting it in the Jewelry ring box (or felt jewelry bay) and the little plastic bag it came in is the best way to send it back (see below). If you no longer have the little bag, wrap the ring in tissue before placing it in the little box, or inside a baggie if you no longer have the little jewelry box (or felt bag).
Men's Rings
PO Box 882
Brigham City UT 84302-0882
Include a note with the following information:
- Name
- Address
- email (for tracking info)
- Phone
- Original order (if available)
Thanks
Men's Rings
Return Policy
All Tungsten Rings come with one 15-day return for a refund less shipping and handling (customers are responsible for sending their ring back to us. $24.95 Shipping and handling are non-refundable).
Silicone Rings are non-refundable
After 45 days, $39.95 per exchange or $24.95 if you purchased the lifetime warranty and have already used the exchange that comes with it.
Show sales have a 3-day cancellation policy.
Internet Sales (Purchased on the website) have a 15-day (from delivery) return for refund policy, less the shipping and handling charge in the original order, and a 15% restocking fee. Also any other extra costs (i.e expedited shipping)
(All Bonus items, ie. hotel certificates, silicone ring, etc. must be returned with the ring for a refund)
Past 15 days, return for exchange only. One processed exchange voids and disqualifies any return for a refund. Any discount certificates have no monetary value.
Once there has been one exchange the product no longer qualifies for an exchange.
Special orders or Rush orders are non-cancelable and non-exchangeable.
All Rings shipped in the USA come with a 45-day Manufactures Defect Warranty and a 45-day size exchange (the USA Only).
Outside the USA we must use UPS, FedEx, or DHL, so add $39.95 per exchange
The customer is responsible for sending the ring back. Send your ring to the address below. Include a note with the name that the order was under. Make sure you send it USPS in a padded envelope (with a tracking number), so it won't break through.
Putting it in the Jewelry ring box (or felt jewelry bay) and the little plastic bag it came in is the best way to send it back (see below). If you no longer have the little bag, wrap the ring in tissue before placing it in the little box, or inside a baggie if you no longer have the little jewelry box (or felt bag).
Men's Rings
PO Box 882
Brigham City UT 84302
Include a note with the following information:
- Name
- Address
- email (for tracking info)
- Phone
- Original order (if available)
Thank you,
Men's Rings
Style Exchange $24.95
It is $24.94 if you are doing an exchange for one style to another. You would also need to pay the difference if your new ring is more expensive.
Contact
If you ring size is not is stock or not available or if you would like to let us know your ring is on it's way.