Exchange & Return Policy

All Rings come with One (1) 90 day size exchange for free warranty. After 90 days it is $29.95 for each exchange.

Show sales have a 3 day cancellation policy.

Internet Sales have a 15 day return for refund policy, less the $18.95 shipping and handling charge in the original order. Past 15 days, return for exchange only.

Special orders are non-cancel-able and non-exchangeable.

 

All Rings shipped in the USA come with a 90 day Manufactures Defect Warranty and a 90 day size exchange for free warranty (USA Only).

Outside the USA we must use UPS, FedEx or DHL, so add $29.95 per exchange

Add a Lifetime Warranty and have the same thing for life.

Remember Tungsten is so hard that it cannot be re-sized, but Tungsten is not indestructible. With the Life-Time Warranty if your ring gets ruined for any reason (damaged, scratched, faded or even breakage) we will replace your ring for life, all you pay is a $29.95 processing fee per ring claim. (1st claim is included in price of the lifetime Warranty (USA Only)).

Past 90 days there is a $29.95 ring exchange charge. This can be purchased in the store section on the website. Please use the same name you used to purchase the ring so it matches up.

If you are trading your ring for the same ring in a different size, that is considered an exchange. I you trading for a more expensive ring, you must pay the difference from the old ring to the new ring. Go to the Upgrades tab in the bottom menu.

If your are trading your ring for a less expensive ring, that is also just an exchange. We do not refund any funds if you exchange for a less expensive ring.

Email us first at sales@mensrings.biz so we can determine which location has the size in stock that you need. This is where we will have you send your ring so it will get it back to you much faster.

 

It is of course the customers responsibility to mail the ring back to us for exchange.  Send it USPS and DO NOT send your ring back in a normal envelope, it will never get to us and you will loose your ring.  100% of normal envelopes go through machine processing and cannot handle anything thicker then 1/4" (our rings are 5/16") and nothing bulging in the envelope.

 

If you send it in a normal envelope the ring will be ripped out and can even clog the Mail Service sorting machine.  We are not responsible for a lost ring mailed to us.  Make sure you get a tacking number so you can make a claim if the post office looses the envelope

 

All of our processing centers go to a PO Box and UPS can not deliver to a PO Box.

 

Send your ring in a padded envelope (so it will be hand sorted) with a tracking number. This automatically give you some insurance without having to pay extra.

 

Email us your tacking number after you mail it so we can keep an eye out for it.

 

USPS Size & Thickness Link

USPS mailing jewelry Link

How to Return Your Ring For Exchange

Email us first at sales@mensrings.biz so we can determine which location has the size in stock that you need. This will get it back to you much faster.

 

Send it USPS and DO NOT send your ring back in a normal envelope, it will never get to us and you will loose your ring.  100% of normal envelopes go through machine processing and cannot handle anything thicker then 1/4" (our rings are 5/16") and nothing bulging in the envelope.

 

If you send it in a normal envelope the ring will be ripped out and can even clog the Mail Service sorting machine.  We are not responsible for a lost ring mailed to us.  Make sure you get a tacking number so you can make a claim if the post office looses the envelope

 

All of our processing centers go to a PO Box and UPS can not deliver to a PO Box.

 

Send your ring in a padded envelope (so it will be hand sorted) with a tracking number. This automatically give you some insurance without having to pay extra.

Email us your tacking number after you mail it so we can keep an eye out for it.

 

USPS Size & Thickness Link

USPS mailing jewelry Link